Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the details of our shipping policy to help you understand how and when your order will be delivered.

1. Order Processing Time

  • Processing & Handling: All orders are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification with tracking details once your order has officially shipped.

2. Shipping Rates & Delivery Estimates

We partner with top international logistics providers to ensure your package arrives as safely and quickly as possible.

Shipping Option Estimated Shipping Time Cost
Standard Shipping 7 business days (after dispatch) Calculated at checkout
International Shipping 10 business days (after dispatch) Calculated at checkout

Note on Total Delivery Time: Your total estimated wait time is Processing Time (3–7 business days) + Shipping Time (7 business days). Total estimated arrival is typically 10 to 14 business days.

3. Order Tracking

Once your package leaves our fulfillment center, you will receive an email containing a tracking number.

  • Please allow 24 to 48 hours for the tracking system to update after you receive your shipping notification.

  • You can track your order using the link provided in your email or on our website's tracking page.

4. Customs, Duties, and Taxes

  • Customs Fees: Import duties, taxes, and fees (if applicable) are determined by your local customs authority and are the buyer's responsibility.

  • We are not responsible for delays caused by customs processing in your destination country.

5. Incorrect Shipping Addresses & Undeliverable Packages

Please double-check your shipping details before placing your order.

  • If you notice an error in your shipping address, contact us immediately at TalaWovn@outlook.com. We can update it as long as the order has not yet entered processing.

  • We cannot be held responsible for packages delivered to incorrect addresses provided by the customer.

6. Order Modifications & Cancellations

Because we aim to process orders as quickly as possible, cancellations or modifications can only be made within 12 hours of placing your order. After this window, the order enters processing and cannot be changed.

Questions?

If you have any questions about your order or our shipping process, please reach out to our customer support team:

  • Email: TalaWovn@outlook.com